Good to see it's only a minor problem.

For a second I thought CTU's Jack Bauer took it down.

Well, and I was thinking of going to Rogers and checking out whether bundling cable/internet/cell phone service would be worthwhile (I currently use Sympatico for the 'net, and haven't had a cell phone since moving back from the States). However, comments like poor customer service, and a mention of Rogers' domain registering arm, while not directly linked, suggest that perhaps I should be happy with the relatively trouble-free service Sympatico has provided me. Perhaps I can bundle home phone/cell phone and internet with Bell...

So much for those who think that you guys are too close to the Jays (or their corporate parent).

Perhaps I can bundle home phone/cell phone and internet with Bell...

Every company in this industry has their problems in terms of customer service, sadly. For the past year and a half I've been in an ongoing battle with Bell ExpressVu trying to get back $108.10. I was forced to pay for an installation out of my own pocket back in the summer of 2004, despite ExpressVu having a promotion on at the time where existing customer who were moving could get free installation at their new place. At the time of the move, ExpressVu never actually scheduled an installation, and at one point afterward when I asked for that money back, they rejected my claim by saying I didn't actually move.

Thankfully a customer service rep last month told me a cheque was finally in the mail, but I have yet to see it. Regardless of whether or not it comes, when I move into my new house I plan on building this spring, I'm switching everything over to Rogers. I just hope I won't end up having to invite Ted Rogers over for tea at some point.

The one overriding criterion on which I base most of my customer loyalty is customer service, or rather quality and responsiveness thereof. I've been quite happy with Rogers' service in the past few years, although I know that they've had some very bad times in the past.

However, that's not to say that I think bundling those services is a good idea. In particular, the $100 deal from Rogers only includes Hi-Speed Internet Ultra-Lite, which is also known as "next to useless." Of course, if you're just talking about bundling the services you already have, it's a no-brainer: 15% off for a 2 year commitment is a no-brainer if you're going to have the services for 2 years anyways.

Bell is terrible. Rogers may not be that much better, but they can't really be worse.

Also, ol' Teddy just opened up his pocketbook for our beloved team. He deserves to be rewarded for that alone.

And to Original Ryan -- the cheque from Bell will take up to 74 days to arrive. Yep, SEVENTY-FOUR. I learnt this recently... which is rather hypocritical, as they expect their customers to pay them in a mere 30 days.

There is only one solution: It's time to go off the grid!

And to Original Ryan -- the cheque from Bell will take up to 74 days to arrive. Yep, SEVENTY-FOUR. I learnt this recently... which is rather hypocritical, as they expect their customers to pay them in a mere 30 days.

With each passing day, Frank and Gordon look more appealing as my new coat.

Oy vey. Bell. When I moved I was a big supporter of ExpressVu, recommending it to people as they were one of the first to have a PVR (TiVO type thing) which I just can't watch tv without now. Then I moved. 2 times I took time off work at the end of the day to make sure I was there for them. 2 times their person either didn't show or left a note on my window (using glue that was very hard to get off) saying they were already there, before the agreed upon time. 2 other times I arranged weekend times and they didn't show and when I called I was told they were on another job now and couldn't come.

I called Cogeco (no Rogers in Georgetown) and they showed up at the time they said they would and installed everything correctly. If they offered local phone service in my area I'd be using them for that too. I've held off on moving my internet as I like being able to use remote dial-in access when visiting my parents, but will move it when I can move my phone service.

All companies out there - service is everything. You don't provide it and you will lose customers. Even if you are Bell, Rogers, or another big company. There are satellite internet services (two way now) which I will consider using if forced. Thank goodness we do have some choice instead of just Ma Bell for phones and Rogers for cable.

Unless I'm missing something fundamental, Go Daddy doesn't support .ca domains. :)

I've had some terrible experiences over the years with both organizations...but seeing as Rogers owns the Jays, and opened up the coffers this winter, I know where my loyalty lies :)

I make my living from several websites that I own/operate, so I have first-hand experience dealing with crappy webhosting services. I'm now quite happily using Apollo Servers, which does register .ca sites. http://www.apollohosting.com/

I haven't used GoDaddy because I've read several bad reviews of their services. They do have a very attractive spokesmodel in some ... stimulating ... commercials --
http://www.easternshorevisitor.com/godaddy-commercial.html

i am a big fan of easydns.ca personally. They give you full access to modify practically anything about your DNS entries through a nice form based interface, and i've never had any problem with them for the 7 or 8 yrs i've been using them.

They don't provide webhosting, but that's the way i like it. And i assume since this site is clearly still working, that that's the scenario you guys are in too.

My cheque from ExpressVu came today, ending my installation saga. Frank and Gordon can keep their pelts (for now).

domainpeople.ca and domainsatcost.ca are what I use.

have all the polls and poll comments been lost?

go off the grid?

I'd like to get broadband through someone not named Bell or Rogers, and then with my Voip I'm set....so long as the power doesn't go out.

No, nothing has been lost. This is only a hiccup in CIRA bureaucracy, not a server or DNS issue.

I'd like to get broadband through someone not named Bell or Rogers, and then with my Voip I'm set....so long as the power doesn't go out.

I have DSL through Ontario DSL, who are quite cheap and basically offer you no help at all when things go south at your end. But if you're clever or have clever friends, it's great.

thanks for the tip. I'll probably find out if I'm clever and give them a try.

Glad you're back guys! I love this place!

Wells pulls a muscle, Speier injures a finger and GASP...DaBox goes down for an eight count. BUT, like a true champ you're up and NOW the universe is restored!